These Terms & Conditions set out the rules and guidelines for using the PIRIVAL website and purchasing our products. They apply to all visitors, customers, and users of the website.
By accessing, browsing, or placing an order on this website, you acknowledge that you have read and agreed to these terms. If you are using the website on behalf of another person or entity, you confirm that you have the authority to accept these terms on their behalf.
You agree to use this website in a responsible and lawful manner. In particular, you agree not to:
- Use the website for any unlawful, misleading, or fraudulent purpose.
- Attempt to gain unauthorised access to any part of the website or its systems.
- Interfere with the normal functioning, security, or availability of the website.
- Copy, reproduce, or misuse any content from the website without permission.
We reserve the right to restrict or suspend access to the website for any user who violates these terms or misuses the website in any way.
We aim to describe our products and services as accurately as possible. However, minor variations in colour, appearance, texture, or packaging may occur, especially for handcrafted items.
Product availability is subject to change without prior notice. We reserve the right to update, modify, discontinue, or replace any product, service, or offering on the website at our discretion.
Once an order is placed, you will receive a confirmation that we have received your order. This confirmation does not guarantee acceptance; all orders are subject to verification, availability, and payment confirmation.
Payments must be made through the payment methods available on the website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorised to use the selected payment method.
Order cancellation or modification is subject to our applicable policies and may not always be possible once an order has been processed or dispatched. For assistance, please contact us using the details provided on this page.
Orders will be delivered to the address provided by the customer. Delivery times may vary depending on location, courier services, weather, holidays, or other unforeseen circumstances. Customers are responsible for providing correct delivery details.
For full details, please refer to our Shipping Policy page.
Returns and refunds are handled in accordance with our applicable policies. Please refer to our Return & Refund Policy page for detailed information.
For hygiene and safety reasons, certain products may not be eligible for return once opened or used. Eligibility and timelines are governed by the applicable policy.
You are responsible for the accuracy and completeness of the information you provide on the website, including your name, contact details, delivery address, and payment information.
You also agree to use the website responsibly and to comply with all applicable laws and regulations. Any misuse of the website or its features may result in restricted access.
All content on this website — including text, images, product photos, logos, graphics, designs, and layout — is the property of PIRIVAL unless otherwise stated, and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any of this content for commercial purposes without prior written permission from PIRIVAL.
While we strive to keep the information on this website accurate and up to date, we do not guarantee that all content is complete, error-free, or always available.
To the extent permitted by applicable law, PIRIVAL shall not be liable for any indirect, incidental, or consequential loss arising from the use of, or inability to use, this website or its products. This does not affect any rights you may have under applicable consumer laws.
Our website may contain links to third-party websites, services, or platforms, including social media. These links are provided for convenience and informational purposes.
We are not responsible for the content, policies, or practices of any third-party website. We encourage you to review the terms and policies of any external website you visit.
Your privacy is important to us. Any personal information you share with us is handled in accordance with our Privacy Policy.
By using the website, you agree to the collection and use of your information as described in the applicable Privacy Policy.
We may update or revise these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on this page. Your continued use of the website after any changes indicates your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to us using the contact details below. We will do our best to assist you.
You can contact us via WhatsApp at 7010229641 or by email at pirivalcosmetics@gmail.com. You may also use the contact form on our Contact page.